Privacy Policy

1. Introduction
This Privacy Policy explains how SPT DOO ("we", "us", or "our") collects, uses, and protects your personal data when you use our website PCBSPT.ME. We are committed to ensuring your privacy is protected in compliance with the EU General Data Protection Regulation (GDPR) and the Data Protection Law of Montenegro.

2. Data Controller

The entity responsible for processing your personal data is:

• Name: SPT DOO
• Address: Oktobarske Revolucije Br. 130 Podgorica
• Contact Email: info@pcbspt.me

3. Data We Collect

When you use our contact form, we collect:

• Name and/or Surname;
• Email address;
• Phone number (optional);
• Any information you provide in your message.

4. Legal Basis for Processing

We process your data based on your explicit consent (Art. 6(1)(a) GDPR). By clicking "Send" and ticking the consent box, you agree to this processing.

5. Purpose of Collection

We use your data strictly to:

• Respond to your inquiries or service requests;
• Provide technical or customer support.

6. Data Storage and Location

Your data is stored on secure servers located in Montenegro. We implement strict technical and organizational measures to prevent unauthorized access or data breaches.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, but no longer than 12 months after the last communication, unless required otherwise by law.

8. Your Rights

Under GDPR and international standards, you have the right to:

• Access your data;
• Rectify (correct) inaccurate information;
• Request Erasure ("Right to be forgotten");
• Withdraw Consent at any time by emailing info@pcbspt.me.

9. International Transfers

If you are accessing this site from outside of Montenegro or the EEA, please note that your information is being transferred to and processed in Montenegro. We ensure adequate protection levels for all international transfers.